Booking Policies

Please read our booking rules carefully to ensure a smooth and comfortable experience with BookLuxor.

Cancellation Policy
  • Free cancellation is available up to 24 hours before your booking time.
  • Cancellations made within 24 hours may incur a small fee.
  • No-shows without cancellation will be charged the full amount.
Payment Protection
  • All online payments are secured & encrypted using industry standards.
  • Your payment details are never shared with providers or third parties.
  • Refunds (if applicable) are processed within 5–7 business days.
Appointment Guidelines
  • Please arrive at least 10 minutes before your scheduled slot.
  • If you're running late, contact the service provider directly.
  • Arrivals beyond 15 minutes may result in cancellation or rescheduling.
Service Policies
  • Service availability may vary depending on provider schedule.
  • Any special requests should be communicated while booking.
  • Service issues must be reported within 24 hours of appointment completion.